Refund Policy
Last updated: August 13, 2026
ChartHunterX products are digital products with access delivered after payment. Because digital access cannot be returned once issued, purchases are generally non-refundable after access has been granted.
Before You Purchase
Please review the product description, compatibility requirements, and these policies before completing your order. Contact us before purchasing if you have questions about whether a product is suitable for your needs.
Technical Access Issues
If you experience a genuine problem receiving or accessing a purchased product, contact us at charthunterxadmin@gmail.com with your order details. We will investigate and work to resolve verified technical access issues within 24 hours.
Duplicate or Incorrect Charges
If you believe you were charged more than once or charged incorrectly, contact us promptly with your payment reference. Verified duplicate or incorrect charges will be reviewed and handled as appropriate.
How to Contact Us
Send refund and billing enquiries to charthunterxadmin@gmail.com. Include the email used for purchase, payment reference, purchase date, and a clear description of the issue.
Policy Updates
We may update this policy by posting a revised version on this page. The policy in effect at the time of purchase applies to that purchase.